Frequently Asked Questions about SA Wedding Décor

We hope we can answer any questions you may have here but if not please CONTACT US.

 

Do you deliver and collect out of office hours?

We can deliver and collect any time day or night. We charge a delivery fee no matter when we deliver and in fact we recommend that we collect the same night that the event ends as all the goods otherwise remain your responsibility until we have them in our possession. Delivery / setup / collection and breakdown out of office hours or on public holidays will attract a surcharge.

 

How long in advance should I secure my wedding décor order?

If the stock and staff are available you can order wedding decorations right up to the day of the event. For your own peace of mind, we do however recommend that you book your décor items three to six months in advance.

 

Can I change my order once I have confirmed it?

We require your final numbers one month before the event but we always make a plan if your numbers increase and we can certainly accommodate minor adjustments to your confirmed order.

 

Do you have your own in-house florist?

Yes we do. We have a team of talented florists led by Christo Minnaar. He has a passion for floristry and will spend time with you to ensure your flowers – bridal bouquets to table arrangements – look exquisite and complement the theme.

 

Why do different suppliers’ costs vary with flowers?

The cost of a flower arrangement can widely vary based on the type and quantity of flowers as well as the quantity of filler and seasonal flowers that are used. In other words, you cannot compare apples with apples. The best solution is to be upfront about your floral budget and supply detailed inspiration pictures, which we can then customise accordingly within your budget and even advise on whether your expectations are realistic or not.

Also, different suppliers source their flowers from different wholesalers so it’s important to know that you are booking a florist who uses only quality flowers. Always book a floral mock-up with your supplier. It costs extra but is well worth the spend and gives you the opportunity to make changes and go for perfection on your wedding day.

 

Do you own all of your décor stock?

We pride ourselves as a one-stop wedding décor shop, so while we own at least 80% of our stock, if there is something we don’t have and you need, we will find it for you.

 

Do you work on weddings outside Johannesburg?

While we are based in Jo’burg, we can travel anywhere in Africa to get your wedding décor to you. However, because of the logistics involved in travelling beyond the city limits, the further we go the more it costs.

 

Do you have a showroom?

Yes, we have a showroom in Northlands Deco Park, which is like a trove of wedding day treasures as we display a wide variety of wedding décor items and wedding table ideas over our 150 square metre space. Find out more about our exciting SHOWROOM experience.

 

Can I hire stock from you to set up my own wedding?

Yes, you can hire at least 90% of your stock to set up on your own. There are only a few items which require our staff expertise. Find out more about the wide variety of wedding decorations we carry in our CATALOGUE.

 

Do you only do big budget weddings?

No we do any type of wedding from small intimate affairs to large events and we can tailor weddings to fit any style and budget. We have introduced wedding packages to assist the wedding couple in creating their dream wedding within their budget. Find out more about our PACKAGES.

 

Do you deliver and collect out of office hours?

We can deliver and collect any time day or night. We charge a delivery fee no matter when we deliver and in fact we recommend that we collect the same night that the event ends as all the goods otherwise remain your responsibility until we have them in our possession. Delivery / set-up / collection and break down out of office hours or on public holidays will attract a surcharge.

 

If SA Wedding Décor is planning my wedding, can I still handle certain aspects of the décor myself?

Yes absolutely! We encourage the bride-to-be to bring her own flair to her special day. Please do note though, our logistic fees cover the set-up of our own décor items and if you require us to organise anything beyond this we will charge accordingly.

 

What are your showroom hours?

We are open 8am to 5pm, Monday to Friday and 8am to 1pm on Saturdays.

 

How much can we expect to pay for the décor?

A wedding event is highly personalised and creating it can cost quite a lot of money. We recommend that you start budgeting for your wedding décor items well in advance so that you are prepared. Every décor item in our stock is individually priced but we have recently introduced basic packages to assist you with your budgeting. Once you have a ball park figure based on the package you choose, you can then begin to add extra items to build on your theme. Find out more about our PACKAGES.

 

Are you wedding planners?

No, but we do wedding day management which means we can advise you on aspects of planning because of our extensive wedding event knowledge and experience. We can also recommend some of the best suppliers. Best of all is we offer on-site management on your wedding day including handling all of the suppliers such as caterers, musicians, etc. to ensure your day runs smoothly. This service is optional and we do charge for it.

 

Do you charge consultation fees?

Enjoy free in-depth consultations with our experts who specialise in wedding and event décor but do book in advance. In fact, each one of our consultants specialises in different themes which means you can decide whom you would like to deal with based on your wedding style. Find out more about our TEAM. Once you have accepted our quotation, we offer a mock up table. However, we charge extra for the flowers and consumables used for this presentation. We also allow photos to be taken but only when we have received a deposit securing our services.

Any further queries or to book an appointment, don’t hesitate to call us on 011 704 5328/1.